Last Updated : September 20, 2019
Koru provides organizations with ideation, validation, incubation, and launch services for new digital ventures.
What is personal information?
Personal information is any information, whether factual or subjective, about an identifiable person. This includes information such as your name, address, telephone number, birth date, and e-mail address.
Information we collect about you and how we collect it
We collect several types of information from and about users of our website, including:
personal information about you from your interactions with us and other sources, such as our third-party partners an service providers;
technical information about you (but information that individually does not identify you), such as through cookies and data analytics tracking systems; and/or
information about your internet connection, the equipment you use to access our website, and usage details.
Information about you
We may collect personal information when you:
communicate with us;
engage in our services and products;
request information about our products and services;
request or submit information through our partners, business associates and affiliates;
submit information through our website;
enter a contest, promotion or survey;
subscribe to one of our online newsletters;
register to participate in an online forum or for one of our events; or
contact us (such as via email, telephone, and the internet) with an enquiry, comment, feedback or suggestion.
Often it is optional for you to provide your personal information, but other times some personal information is required in order to provide you with certain services. You may choose not to provide your personal information even in such cases, but that may result in our inability to serve you.
Collection Through Cookies
We may also obtain general, non-identifiable information related to your use of our website, through cookies and similar technologies. A cookie is a small data file that a website may write to your hard drive when you visit. A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and to record your preferences for future visits.
You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended on the website. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser. The website is not designed to override “do not track”, “disable cookies” or other browser settings and signals regarding online tracking or preferences. For more information on blocking cookies or targeted advertising, visit the Digital Advertising Alliance of Canada page at http://youradchoices.ca/choices/ or go to http://www.allaboutcookies.org/.
Collection Through Google Analytics
Koru will not collect information indiscriminately and will limit collection of information to that which is reasonable and necessary for the purposes it was collected or as authorized by law.
How we use your information
We use information that we collect about you or that you provide to us, including any personal information:
to communicate with you, including to authenticate your identity and ensure that your information is correct and accurate;
to provide you with information that you request from us;
to keep you informed about ideation, funding, incubation, digital ventures, and venture launching developments and opportunities that may be of interest to you;
to provide our services and products to you, including to evaluate eligibility;
to market, advertise and promote our products, services and events to you and to other prospective customers;
when you engage with Koru online, including through our website and through social media;
notify you of promotions and opportunities including the launch of surveys;
to administer surveys, or request feedback to improve and manage our relationship with you;
to manage our business and day-to-day business and operational needs;
to understand how you use our products, content and services, for data analytics, statistical analysis, internal business and marketing purposes, product development purposes, improving content, developing new products and services and (where appropriate) to personalize offers that we make to you;
to present and improve our website and its content to you;
establish and maintain communication with employees, investors, and business partners;
comply with our legal obligations; and
fulfill other purposes related to any of the above.
If you apply for employment, Koru, in order to process your job application may collect and process data about your career interests and employment history (“job applicant data”). Job applicant data is used for staffing and recruitment activities, and to maintain an inventory of candidates for current and future work opportunities.
De-identified, aggregate or anonymized information
Disclosure of your information
Koru may disclose your personal information to:
our affiliates, other companies, investors, business partners, consultants, vendors or individuals who assist us in providing services, who perform functions on Korus’s behalf or for our internal business purposes;
third parties, including potential business partners and their advisors, in the context of a potential or actual merger, sale of or investment in, all or part of Korus’s business. We reserve the right to transfer any personal information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third-party acquirer;
anyone else to whom you authorize us to disclose it.
We may transfer your information to other offices or stores of Koru and our affiliates for internal management and administrative purposes on our behalf. We may disclose your information for debt collection purposes, and for loss and fraud prevention.
If Koru discloses personal information to third parties engaged to perform services for us, Koru prohibits the third party from using personal information for any purpose other than the specific purpose for which Koru supplies it. Koru requires third parties who receive personal information to use safeguards equivalent to those in place at Koru to protect that information.
In certain circumstances, Koru may have a legal duty or right to disclose personal information without your knowledge or consent. For example, Koru may need to disclose personal information in order to comply with tax or corporate governance legislation, to assist law enforcement or to collect a debt.
Retention and storage of your information
Koru retains personal information only for the amount of time needed to fulfil the purposes for which it was collected or as permitted by law, after which the personal information is destroyed or made anonymous. Unless you tell us otherwise, your consent remains valid after termination of our relationship with you.
Koru may store your personal information in its databases located in the United States, Canada, or other countries. Additionally, some of our service providers may store personal information in the United States or other countries and will be subject to the laws of the local jurisdiction. As a result, in certain circumstances, the United States and other foreign governments, courts, law enforcement agencies or regulatory agencies may be entitled to access the personal information collected and held by Koru. In addition, if you are visiting our website from a country other than Canada, your communication through our website or any of our services may result in the transfer of information across international boundaries. By using our website or any of our services, you consent to the collection, storage, and processing of your information in Canada, United States and in any country to which we may transfer your information in the course of our business operations.
Safeguarding personal information
Personal information under Korus’s control is protected by physical, organizational and technological safeguards appropriate to the sensitivity of the information.
Koru will take all reasonable steps to ensure that your personal information is protected from accidental loss and from unauthorized access, use, alteration, and disclosure. Koru maintains physical security over its premises and also maintains computer and network security. Koru requires its employees to respect the confidentiality of any personal information held by Koru.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. [We urge you to be careful about giving out information in public areas of the website like the comments section or on message boards. The information you share in public areas may be viewed by any user of the website.]
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
Special note for parents
The website you are visiting is not intended for use by children, especially those under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Accessing or correcting personal information
We take all reasonable steps to ensure that your personal information is accurate, up-to-date, complete, relevant and updated as necessary to fulfil the purposes for which it is used. You can contact Koru to request access to your personal information to review its accuracy or to update your personal information. Please make a request in writing using any of the contact methods outlined below.
Resolving privacy issues
If you have any questions about privacy and confidentiality - or any concerns about the way a request for personal information was handled, please contact us in writing using any of the contact methods listed below.
Please note that we may need to confirm your identity or request additional details in order to process your request.
This Policy was last updated on September 20, 2019.